Privacy Policy

Effective Date: January 2025

Overview

This Privacy Policy explains how Citizen Pass Canada ("the app," "we," or "us") handles information when you use the app.

We are committed to protecting your privacy. The app is designed to be used without creating an account and without collecting personal information, except where necessary to operate and improve the app.

Information We Collect

1. Information You Provide

We do not require you to submit personal information to use the app.

If you contact us via a contact form or email, we may receive:

• Your email address
• The content of your message

This information is used only to respond to your inquiry.

2. Automatically Collected Information

The app may collect limited, non-identifying information such as:

• App usage events
• Device type and operating system
• Crash or performance data

This data is used solely to improve app stability and user experience.

3. Analytics

The app uses analytics tools to help us understand usage patterns:

• Third-party services may collect anonymized or aggregated data
• This may include device identifiers or usage patterns
• We do not receive information that directly identifies you

Third-party services are subject to their own privacy policies.

How We Use Information

We use information only to:

• Operate and maintain the app
• Improve functionality and performance
• Respond to user inquiries
• Comply with legal obligations

We do not sell personal information.

Data Sharing

We do not share personal information except:

• With service providers that support app functionality (analytics, hosting)
• When required by law

All such providers are required to handle data in accordance with applicable privacy laws.

Children's Privacy

This app is intended for general educational use.

• We do not knowingly collect personal information from children under 13
• If you believe a child has provided personal information, contact us and we will delete it

Data Retention

We retain information only for as long as necessary to:

• Provide the app
• Respond to inquiries
• Meet legal or operational requirements

Your Rights

Depending on your location, you may have rights regarding your information, including:

• Requesting access
• Requesting deletion
• Requesting clarification about data use

You can exercise these rights by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be reflected on this page with an updated effective date.